This policy brings forth the types of data or information you share with us, the purpose of sharing such data or information and our utilisation, our information security practices and policies, and our sharing or transferring your data or information with the third party; and the appointment of Grievance Officer and redressal mechanism.
Personal Information means any information to identify an individual and associated information, and including Sensitive personal data or information, such as name, address, email ID, phone number, card number and other details, physical, physiological and mental health condition, sexual orientation, Biometric information, etc.which you may provide knowingly or are obtained by us through social media if you use social media to connect to website or system obtains during your visit and usage of website. Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of these rules.
Such information shall mean and include your location, Internet-related information. www.vvalyou.com shall not collect sensitive personal data or information unless the information is collected for a lawful purpose connected with a function or activity and information is considered necessary for that purpose. While collecting information directly from the person concerned, www.Vvalyou.com shall be reasonable to ensure that the person concerned is having the knowledge of (a) the fact that the information is being collected; (b) the purpose for which the information is being collected; (c) the intended recipients of the information; and (d) the name and address of — (i) the agency that is collecting the information; and (ii) the agency that will retain the information.
www.Vvalyou.com shall not retain that information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force, and shall ensure compliance under the law for maintaining such information.www.Vvalyou.com may review the information they had been provided and ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible; provided that www.Vvalyou.com shall not responsible for the authenticity of the personal information or sensitive personal data or information supplied by the provider of information.
www.Vvalyou.com, provide you with an option not to provide the data or information sought and shall, therefore, debar you from using the website of www.Vvalyou.com, at any time while availing the services or otherwise; you also have the option to withdraw your consent given earlier to us. Such withdrawal of the consent shall be sent in writing to us, in such eventuality, you shall not have access to the website and you cannot avail website services for goods or services for which the said information was sought. We shall keep the information secure as provided in rule 8.
Use of Personal Information
The use of personal information is to provide you with services and include to respond queries and resolve disputes, inform you about services of the website, promote safe surveys and marketing campaigns, collect money, inform you about offers, services, customer feedback, detect & protect us against error, fraud and other criminal activities.
Disclosure of information: We treat this document as an agreement between you and www.Vvalyou.comto authorise us to the disclosure of sensitive personal data or information to any third party, however, you reserve the right to intimate us in case you do not want us to do so, and hence, you chose not to use our website for any of your products or service needs. Similarly, the information may be disclosed where the disclosure is necessary for compliance of a legal obligation, and sharing the same with Government agencies mandated under the law including sensitive personal data or information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.
Links to third party websites
Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which is operated by third parties and are not controlled by, or affiliated to, or associated with, www.Vvalyou.com unless expressly specified on the Website.
Reasonable Security Practices and Procedures: We will ensure to have complied with reasonable security practices and procedures if they have implemented such security practices and standards and have a comprehensively documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected with the nature of business. In the event of an information security breach, we shall demonstrate, as and when called upon to do so by the agency mandated under the law, that we have implemented security control measures as per their documented information security programme and information security policies.
If you choose a payment gateway to complete any transaction on Website then Your credit card data or debit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS).
Notwithstanding anything contained in this Policy or elsewhere, www.Vvalyou.com shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of www.Vvalyou.com and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of www.Vvalyou.com), power or electricity failure or unavailability of adequate power or electricity.
User discretion and opt-out
You agree and acknowledge that You are providing your Information out of your free will. You have an option not to provide or permit www.Vvalyou.comto collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of the respective www.Vvalyou.com entity as may be notified to You. In such case, You should neither visit any Website nor use any services provided by www.Vvalyou.com entities nor shall contact any of www.Vvalyou.com entities. Further, www.Vvalyou.com may not deliver products to You, upon Your order, or www.Vvalyou.com may deny you access from using certain services offered on the Website.
You can add or update Your Personal Information on a regular basis. Kindly note that www.Vvalyou.com would retain Your previous Personal Information in its records.
Grievance Officer: We shall address any discrepancies and grievances with respect to the processing of information in a time-bound manner through Grievance Officer. Please contact Nisha Sharma, the designated Grievance Officer under the Information Technology Act, 2000 at firstname.lastname@example.org. The details of Grievance officer can be changed from time to time. The Grievance Officer shall redress the grievances expeditiously but within one month from the date of receipt of grievance.
- is clear and easily accessible and provide statements of www.Vvalyou.com policies and practices with respect to the Information;
- provides for the various types of personal or sensitive personal data of information to be collected;
- provides for the purposes of collection and usage of the Information;
- provides for disclosure of Information; and
- provides for reasonable security practices and procedures.